Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us where we got it wrong? This page explains how to reach the team behind Best Bitcoin Casinos and what you can expect once you do.

How to Reach Us

Email is the best way to get hold of us. Every message is read by a real person on our editorial team, and we aim to reply within two working days. Send your message to [email protected].

A quick note on what your enquiry is about helps us route it to the right person faster — whether that's a factual question about a specific bitcoin casino, a correction, or something else entirely.

What We Can Help With

• Questions about our rankings — If you want to know why a site like BetPanda or CoinPoker Casino sits where it does, or how we compare payout speed, coin support, or licensing across bitcoin casinos, ask us directly.
• Corrections and updates — Crypto casino terms, bonuses, and licensing details change often. If something on cedcal.com looks out of date — a wagering requirement, a supported coin, a restricted state — tell us and we will look into it.
• Content suggestions — If there is a topic you think we should cover, such as a new payment method, a specific no-KYC concern, or a site you would like reviewed, we are open to hearing it.
• Partnership or media enquiries — If you represent a crypto casino, payment provider, or media outlet and want to discuss working with us, introduce yourself and explain what you have in mind. Any commercial relationship we enter into does not influence how we rank or review a site.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of contacting us.

What This Site Can and Cannot Do

We are an independent review and comparison resource, not a casino operator, a payment processor, or a customer support desk for any of the sites we cover. We cannot process deposits or withdrawals, access anyone's casino account, or resolve a dispute with an operator on your behalf. For account-specific issues — a delayed withdrawal, a bonus that did not credit, a verification request — you will need to contact that casino's own support team directly.

What we can do is help you understand how a site's terms work, flag when something looks unusual, and point you toward resources like the Best Non GamStop Casinos 2026 guide if you are researching alternatives to state-regulated options.

How Your Message Is Handled

There is no automated reply standing in for a genuine response here. Messages go to a member of our team, who reads them and replies personally. Our usual turnaround is two working days, though it can run longer if we are dealing with a high volume of enquiries — we would rather take the time to give you an accurate answer than a quick but hollow one.

If your enquiry involves a legal or tax question — for example, how gambling winnings or crypto gains are taxed, or whether a particular offshore site is available in your state — we will always point you toward general information and recommend speaking to a qualified professional. We do not give definitive legal or tax advice.

A Note on Accuracy and Standards

Our reviews cover things like supported cryptocurrencies, licensing, payout speed, and bonus terms across sites such as Cryptorino, LuckyRollers, and Vave, and we rely on reader feedback to keep that information current. If something we have published affected your decision — for better or worse — we would like to know about it. Genuine reports from readers are one of the ways we keep this site honest.

This site is intended for adults of legal gambling age in their state or jurisdiction (18+ or 21+, depending on the operator and local rules). If you are contacting us about a concern related to underage access or unsafe practices at any listed site, please flag it clearly so we can prioritize it.

Thank you for taking the time to reach out. We read everything that comes in, and we look forward to hearing from you.